Love and Sound ("we", "our", "us") is committed to protecting and respecting your privacy.

 

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website loveandsound.co, and your choices regarding your information.

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1. Information We Collect

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• Personal Information: We may collect personal information that you provide to us, such as your name, email address, phone number, and any other details you submit through contact forms or account registration. 

• Usage Data: We may collect information about your interactions with our website, including IP address, browser type, pages visited, and time spent on the site.

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2. How We Use Your Information

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We use the information we collect in the following ways:

• To provide, operate, and maintain our website

• To improve, personalize, and expand our website

• To understand and analyze how you use our website

• To communicate with you, including for customer service, support, and updates

• To process transactions and send you related information

• To find and prevent fraud

• To comply with legal obligations

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3. Sharing Your Information

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We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following cases:

• With your consent

• To trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential

• To comply with legal obligations, enforce our site policies, or protect ours or others' rights, property, or safety

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4. Security of Your Information

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We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

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5. Your Data Protection Rights

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Depending on your location, you may have the following rights regarding your personal information:

• The right to access – You have the right to request copies of your personal data.

• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or incorrect

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6. Do Not Track

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Please note that we do not alter the Services’ data collection and use practices when we see a Do Not Track signal from your browser.

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7. Consent to Processing

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Our Services are operated in the United States of America. If you are located in the European Union, UK, Canada or elsewhere outside of the United States, please be aware that personal information we collect will be transferred to and processed in the United States. By using the Services, or providing us with any personal information, you fully understand and unambiguously consent to this transfer, processing and storage of your personal information in the United States, a jurisdiction in which the privacy laws may not be as comprehensive as those in the country where you reside and/or are a citizen.

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If you are an individual in the European Economic Area (EEA), we collect and process personal information about you only where we have legal basis for doing so under applicable EU laws. The legal basis depends on the manner in which you use the Services. This means we collect and use your personal information only where:

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• We need it to provide you access and use of the Services, including to operate the Services, provide customer support and personalized features and to protect the safety and security of the Services;

• It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote our Services and to protect our legal rights and interests;

• You give us consent to do so for a specific purpose; or

• We need to process your personal information to comply with a legal obligation.

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If you have consented to our use of personal information for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place. Where we are using your personal information because we or a third party have a legitimate interest to do so, you have the right to object to that use, though, in some cases, this may mean no longer using the Services.

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By using the Services you understand that your personal information may be transferred to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your personal information.

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You are the controller of any information that is entered during and as part of your use of the Services and we are the processor of that information on your behalf. We will process the information according to your instructions, which you give us in the process of using the Services.

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If you reside in the EEA and we do not seek your explicit consent to process your personal information, we are relying on the legitimate commercial interest of our company in providing the Services to you and other customers and the need to process your personal information, as previously described, in order to accomplish that legitimate interest. Where data processing is occurring based on the basis of your consent, you also have the right to withdraw consent and request that we halt processing at any time. This withdrawal of consent does not invalidate the consent-based processing that occurred prior to withdrawal.

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8. Security

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The security of your personal information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

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9. Control of your personal information

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We will maintain your personal information for as long as needed in order to perform the purposes for which such personal information was collected. You will be able to access, update or delete your personal information via your Account or by notifying us. You may also request at any time to access or update your personal information, or that we delete any of your personal information stored by us, by contacting us at info@billystrings.com. Following any such request, we will take all reasonable steps to provide, modify or delete your personal information as soon as is practicable, but some information may remain in archived/backup copies for our records or as otherwise required by law. Where you have consented to our use of your personal information, you may withdraw that consent at any time and opt-out to further use by contacting we@loveandsound.net

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10. Minors

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The Services are not intended for use by children. No one under the age of 13 is permitted to access the Services or provide any personal information. By using the Services, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of you minor dependents to use the Services.

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We do not knowingly collect personal information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children under the age of 13 without verification of parental consent, we will remove that information from our servers.

 

11. California Residents

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Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to ask us for a notice describing what categories of personal customer information we share with third parties or corporate affiliates for those third parties or corporate affiliates’ direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to the address referenced below, Attn: California Privacy Rights.

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Please note that we do not share your personal information with any third parties or affiliates for their direct marketing purposes nor do not sell any personal information.

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If you are under 18 years of age, reside in California, and have a registered account with the Site, you have the right to request removal of unwanted data that you publicly post on the Site. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Site, but please be aware that the data may not be completely or comprehensively removed from our systems.

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12. Changes

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We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. As such, we encourage you to periodically review this page for the latest information on our privacy practices. However, we will not use your personal information in a way that is materially different from the uses described in this Privacy Policy without giving you an opportunity to opt-out. If we make a material change to the way in which we collect, use, and/or share your personal information, we will send an email to users who have provided an email address and/or change the “Effective as of” date at the top of this Privacy Policy.

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11. Contact

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If you have questions or comments about this Privacy Policy, you may email us at we@loveandsound.com

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